Returns & Exchanges

At DiceEg, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return them within 14 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your DiceEg account, navigate to your order history, and select the items you wish to return to receive a return authorization code.

2

Prepare the Package

Place the items in their original packaging with all tags attached. Ensure the clothing is unworn, unwashed, and in its original condition.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing